Overview
All sales are final.
We are a small business that relies on every order, and we do not accept returns for any reason. Every effort is made to ensure your order is to your satisfaction, but we understand that mistakes happen. If you receive an item that is damaged or incorrect, we will do our best to Make It Right by providing a replacement or sending you the correct item at no additional cost. Please contact us within seven (7) days of order delivery with photos of the issue to submit a replacement request.
Refunds
All sales are final. No refunds shall be tendered.
Replacements
Items shall only be replaced if they are damaged or incorrect.
If you receive an item that is damaged or incorrect, we will do our best to Make It Right by providing a replacement of the exact same item or by sending you the correct item at no additional cost. Photo evidence must be submitted via email within seven (7) days of original order delivery to begin the replacement process.
Please note that small marks or scuffs are not always avoidable, and any imperfections that are deemed to be consistent with general production or light handling will not qualify an item for replacement. Once your request is approved, we will send your replacement as quickly as possible.
We will make every effort to replace your item(s) in a timely manner, however, the speed of your replacement cannot always be guaranteed. Replacements are subject to availability at the time of your request, and you may have to wait until our stock is replenished before we are able to send you your new item(s). Your patience is sincerely appreciated.
Need help?
Contact us if you still have any questions related to this policy or your order. Our contact information is available on your order confirmation.
